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How can I expedite the turnaround time?
Our production times differ between product types: Fulfillment items - 2 Business Days Printed items – 5-7 Business Days* Business days do not include Saturday or Sunday (and Canadian Statutory Holidays) and these estimates do not include weekend ...Can I amend my order’s information after I have placed it?
Order information, including Shipping/Billing Address and Shipping Method/Priority, can be changed before it has shipped. Please note that once packages have shipped, no changes can be made. You can contact us at clcsupport@hemlock.com to make ...How can I get a revised proof, or request adjustments to my proof?
Please use the Special Instructions field to specify the manual adjustments you need (e.g., adjust the spacing, fit the title into one line, etc.). We will send you the revised proof and hold production until we receive your approval.How do I change my credentials and personal information?
1. Go to My Account > Personal information 2. Change the desired fields (i.e., username, password, etc.)How can I see the status of my order?
You can view the status of your order easily from your account. Check out the steps below: 1. Go to My Account > Order History 2. Under Status, you can see what phase your order currently is in